CX1 offers a wide range of laboratory instrument services to Life Science and Chemical Sector mainly focusing on Chromatography, Spectroscopy and Mass Spectrometry. We're committed to extend our expertise around customer's specific needs with professional services at affordable cost.


General Repairs

Minor instrument issues which can be resolved in shorter time, also by assisting end users over the phone.

Per Incident or Trade Repair

Maintenance Services

Services offered on demand request for specific issue.

Planned preventive maintenance services as per customer requirement.

Relocation Services

Shifting and recommissioning of equipment.

Regulatory Support

User Trainings

Compliance support such as Quality and regulatory services, cGMP, GLP etc. Data integrity audits and calibration services.

Maintenance and operational trainings to end users by which they will be comfort in handling the systems to enhance the productivity.

Calibration of Equipment

Service Agreement

Engineer Trainings

Technical trainings to end users on how to fix the problems with minimal remote help.

We undertake calibration for analytical equipment.

Professional service and comprehensive service agreement coverage for selected instruments.

About Us

Our mission is to bring CX1 Services to the analytical market at a premium value, yet affordable cost.

Our Mission

Our Dedication

Changing How Analytical Instrument Are Maintained and Serviced. At CX1 Services, we have an ambitious vision: continuously out-innovate ourselves and introduce premium services and savings to the market. The team at CX1 are carrying rich experience and have been handling the Chromatography, Spectrocopy and Mass Spectrometry instruments for many years. Our core activities like installations, troubleshooting, repairs, compliance services, equipment qualifications and scheduled services. We are experts in delivering user trainings, extensive awareness programs for the beginners, educating end users as first level troubleshooters and also training for in-house engineers on all makes & models of equipment. We can also provide Comprehensive support on compliance to meet current regulatory needs.

Our Business

CX1 Services is an Alternative Service Provider for OEM committed to offer quality services using industry experts at reasonable cost for the customers who are looking for high productivity. CX1 also offers an excellent training portfolio for the starters in chromatography, Spectroscopy and Mass Spectrometry. All CX1 staffs are specialized in equipment maintenance to extend productivity and life span.


CX1 Services Sdn Bhd


+6012 615 0415

+6012 493 8298


Customer Xperience 1st

Interested in finding out more? Have a question for us? Then contact us and we’ll get back to you straightaway.



78-3B Jln PJU 1/3B

Aman Suria Damansara

47301 Petaling Jaya

Selangor, Malaysia.


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