CX1 offers a wide range of laboratory instrument services to Life Science and Chemical Sector mainly focusing on Chromatography, Spectroscopy and Mass Spectrometry. We’re committed to extend our expertise around customer’s specific needs with professional services at affordable cost.


General Repairs
General Repairs

Minor instrument issues which
can be resolved in shorter time,
also by assisting end users over
the phone.

Per Incident or Trade Repair
Per Incident or Trade Repair

Services offered on demand
request for specific issue.

Maintenance Services
Maintenance Services

Planned preventive
maintenance services as per customer requirement.

Relocation Services
Relocation Services

Shifting and recommissioning
of equipment.

Regulatory Support
Regulatory Support

Compliance support such as
Quality and regulatory
services, cGMP, GLP etc. Data integrity audits and calibration services.

User Trainings
User Trainings

Maintenance and operational trainings to end users by which
they will be comfort in handling
the systems to enhance the productivity.

Engineer Trainings
Engineer Trainings

Technical trainings to end users on how to fix the problems with minimal remote help.

Calibration of Equipment
Calibration of Equipment

We undertake calibration for analytical equipment.

Service Agreement
Service Agreement

Professional service and comprehensive service agreement coverage for selected instruments.

About Us

Our Mission

Our mission is to bring CX1 Services to the analytical market at a premium value, yet affordable cost.

Our Dedication

Changing How Analytical Instrument Are Maintained and Serviced. At CX1 Services, we have an ambitious vision: continuously out-innovate ourselves and introduce premium services and savings to the market. The team at CX1 are carrying rich experience and have been handling the Chromatography, Spectrocopy and Mass Spectrometry instruments for many years. Our core activities like installations, troubleshooting, repairs, compliance services, equipment qualifications and scheduled services. We are experts in delivering user trainings, extensive awareness programs for the beginners, educating end users as first level troubleshooters and also training for in-house engineers on all makes & models of equipment. We can also provide Comprehensive support on compliance to meet current regulatory needs.

Our Business

CX1 Services is an Alternative Service Provider for OEM committed to offer quality services using industry experts at reasonable cost for the customers who are looking for high productivity.
CX1 also offers an excellent training portfolio for the starters in chromatography, Spectroscopy and Mass Spectrometry. All CX1 staffs are specialized in equipment maintenance
to extend productivity and life span.

Customer Xperience 1st

Interested in finding out more? Have a question for us? Then contact us and we’ll get
back to you straightaway.

CX1 Services Sdn Bhd
( Reg 201601036363 / 1207304-P )

MOF: 357-02275254

NW-03A-03 & 03A, Cova Square,
Jalan Teknologi, Kota Damansara,
47810 Petaling Jaya, Selangor.

+603 7625 0988 / 1700-81-6080